3 comments

I specifically asked West gate resort if i can cancel my travel once it was booked due to health reason.sales rep informed me that i can cancel within 14 days from arrival for a full refund and $25 charge for cancellation within 7 days from arrival.

I went to cancel my trip which was in August, they won't let me cancel and provide refund. they mentioned i had to cancel within 14 days from booking.

what i learned from this experience is that once they have your money they wont cancel or change your reservation.so be careful with your reservation

Monetary Loss: $800.

Had an Experience with Westgate Resorts?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#722319

My family member passed away just before we were to go on the trip.They reimbursed us with the travelers insurance policy.

I needed to get a paper filled out by a doctor and he had to put his license number on the doctor paperwork. They cant refuse you if you get the documents and submit to corp. You cant stop illness or medical reasons. Call corporate and see what they will do.

They might be willing to give you another week. Better than nothing and they keep their money and you get your week.

Unless you are not able to travel anymore.

Anonymous
Granite Falls, North Carolina, United States #692920

They lie constantly from one person to the next they must be trained to lie lie lie

Anonymous
Malden, Missouri, United States #674442

Ok I don't get the problem here.They said you had to cancel 2wks before your arrival, but you waited a wk before your arrival.

They clearly said 2 wks and your upset because you didn't listen.I really don't care one way or other but you should probably listen better.

You May Also Like

Westgate Resorts - Westgate Myrtle Beach Oceanfront Resort Review from Fayetteville, North Carolina Westgate Resorts "This is what a Westgate owner gets at Westgate Myrtle Beach.....nasty(room smelled,dusty,rust in the frig),unkept property(tables by the pool busted,tiles missing around the lazy river)poor management,lewd acts reported to management..." Read more Westgate Resorts - Salesperson lied Westgate Resorts "...I have decided to make it my life's mission to post as many negative comments about Westgate as is humanly possible..." Read more Bluegreen Resorts - WARNING - Top 5 Timeshare Scams - Share your thoughts feelings and dealings about your resort! Bluegreen Resorts "Timeshare owners beware! According to the FTC, numerous state attorney generals, BBB and other trusted sources, timeshare owners and consumers going on timeshare presentations are under attack. Anyone who has..." Read more Silverleaf Resorts - Find another place to stay Silverleaf Resorts "...Units are run down, customer service stinks. I checked in and air conditioner did not work..." Read more Threads King - Thread king  -  Thanks for your purchase! and never shipped!... [135 DAY LATER]... there's no answer and no product Threads King " I ordered 2 item on thread king - 7 May 2017 order number is 89858 Package (1)package hardly arrived package (2) is not stwill arrived. 135 days passed. I..." Read more Ruvilla - Poor quality, Customer service not reasonable. Ruvilla "One purchase, never will again. Bought a pair of hiking boots and found the sole to be separating. I contacted and told them the case, this was found after wearing..." Read more Gutter Helmet - Great so far Gutter Helmet "Purchased home in Jan 2017 with gutter helmet already installed. Had a few issues with water runoff and icicles. After reading the warranty and looking on line, found that the..." Read more Syomet - It's well made and fits perfectly. Syomet "After a long and dreadful search for the perfect birthday outfit, I got lucky and stumbled upon syomet.com website and fell in love with everything they offering! I have to..." Read more