I have the same issue.The same promises by the Westgate salesman.
I bought my timeshare April of 2014. All the good things was said by the salesman. From travel discount and the savings credits. My wife and I was told that I can use this credits towards anything that Westgate travel and Cruise offers.
But, after two months, I contacted Westgate travel & cruise because I want to use it either to purchase a airfare or rent a car. But I was told that I cannot use it towards airfare or car rental. Only for hotel or cruises. So, that was the first lie that I discovered.
Then, we were told by the salesman that if, we want to sale our timeshare. We must contact Westgate first so they will have the option to buy it first before selling to a different buyer. So much lies with this company. I know we were *** enough not to record the salesman and did not read all the fine print before signing the contract.
But their has to be way of STOPPING this SCAM from WESTGATE. I will be will to go to any live news TV to tell my side of story. I know this is not just one salesman SCAMMING. This is what the company is doing to all customers.
How many more innocent people like us that they will scam in the future?
This reviewer shared experience about "everything was a lie!" and wants this business to offer any options to resolve the issue as the author lost $11000. The author is overall dissatisfied with Westgate Resorts. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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