Westgate Resorts - Westgate sponsored Credit Card is a nightmare!
Received a bill of $2000 on this card and was told it was for Westgate payment of timeshare. Sent the $20000.
Was then told I owed another $1000 - same reason. I then checked my bank statement and remembered the Westgate upgrade purchase was coming directly out of my checking account. Then got a bill for $3000. Wrote an e-mail asking why I owed $3000 when my statement said I had a balance of negative - $1000.
Received a letter from a G. Grider verifying that my balance was indeed negative - $1000. I then was sent a certified check for $1000 from Comenity Bank - this is the bank that handles the Westgate credit card. My next statement said I owed $3000.
Numerous calls to Comenity Bank and Westgate were useless. I was then charged interest and late fees and they screwed up my credit rating at a time when we were refinancing our house.
Still have not resolved this issue. Going to sue.
Reason of review: Problems with payment.
Monetary Loss: $5000.
Preferred solution: Full refund.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Totally agree. I immediately closed my account when there was a fraudulent charge to my account.
I'm going through the same thing right now. No results. Went through Equifax. They were useless.
They just verified that the account belonged to me.
I could have told them that! Soon will go to the consumer protection office.