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Was sent a letter offering to extend my expired Vacation Traveler package. The letter stated that they did not want me to lose my investment and that I should call to "book your dream vacation".

Also stated " Remember, you have already paid for it". Needless to say when I called they informed me that I would need to pay over $600 in or to book reservation. So this letter was completely misleading and a lie. When I was there 3 years ago I did purchase a vacation traveler package.

This is the package that they were referring to that apparently they are saying I still owe money on. If this is the case why would you send a letter saying to book a reservation instead of telling the truth and sending a bill.

That being said I feel that I do not want to deal with liars. Acc#922****

Reason of review: Return, Exchange or Cancellation Policy.

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