Product: Westgate Resorts Vacation Ownership Clear all filters (165 of 165 reviews match)
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1.0
Details
On May 11th I attended a Timeshare presentation with a friend while on vacation at Westgate Resorts in Orlando Florida . As we both stated that we really weren't interested in purchasing the timeshare they got a little more pushy by sending another representative over...
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Review
#1566549 Review #1566549 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Cons
  • Misleading in the presentation
  • False information we received
  • Being lied too
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
Tags
  • Timeshare sales scam

Westgate Resorts in Scott, Missouri - Westgate Travel Membership

He were talked into the travel club membership. We’ve made 1 large down payment and have cancelled our credit card. We tried to set up a stay in CA - comparing what we had already set up on our own. Westgate could not beat the price. At that time it had been 3 weeks into the membership. My husband called numerous time to get out of it. We’ve never received a copy of any contract or papers we signed while there. I had to look up an address to mail the packet back with our letter to cancel. As yet, we haven’t heard a thing. Any help would be appreciated.
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Review
#1550205 Review #1550205 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Return, Exchange or Cancellation Policy

Westgate Resorts - Poor customer service

so far i haven't been able to use it when i wanted to.Was led to believe you could use this "any time' any where', no black out dates
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Review
#1538658 Review #1538658 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Bad quality
1.5
Details
I’ve had my timeshare since 2016 and I pay $233 a month since and I have YET to take advantage of this so called “great experience to vacation”, per the sales rep presentation. Every time I try to book a vacation, there’s no availability. They encouraged me to book...
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1 comment
h.kitchener
#1688786

Ah! So, you somehow got snookered into attending a presentation where they convinced you to buy a timeshare and now regret it.

"Join the club" as they say---you are not alone. You might get a free consult with an attorney to find out what you can do as far as defaulting on the contract you signed and go from there if you want to stop paying the monthly fee. Paying for something you cannot use is silly, but let an attorney advise you on your options. You could, of course book a vacation in some location that is not popular and take your vacation there instead of Florida or Virginia.

Do they have a Westgate Resort in Timbuktu? You could take a picture of yourselves riding a camel or being mugged by a local, who knows what fun you could have?

Review
#1538532 Review #1538532 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Bad quality

Westgate Resorts in District 11, Tennessee - Never a week i asked for

2.3
Details
I was down in Gatlinburg on a 2 night/3 day mini vacation & was conned into joining a travel club .. After paying thousands of dollars into the club i was NEVER able to get a week i desired.. I put in for vacation 3 different times & was always told from Westgate none of my weeks had available vacancy & was then told my best chance was in the winter.. I tried to acquire a refund but was told it's bewn longer than 3 days.. I have been lied to & promised things that never were true.. I have wasted thousands of dollars & have not been able to use the club benefits at all. 08/15-08-17 Got payment stopped in August of 2015
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Review
#1521292 Review #1521292 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Bad quality

Westgate Resorts in Southwest Orange, Florida - West Gate Travel Club Scam

1.0
Details
The west Gate Travel Club is the biggest somehow legal scam. I purchased the club membership because I was told that I get 6 weeks a year for resorts that are associated with the club. Like a network of resorts i could stay in for 299 to 999 a week. Now there are no properies they have acess to that they mentioned in the presentation. Bora Bora, resorts in the UAE, and many vacation destinations i was told was part of this travel club. The travel club is garbage. I was a sucker and lost like 7500 and i will never use. West Gate uses high.presure sales and lies about it services. There is just so.much to say but just talking about just a few..'Scam' like things they promise in thier Travel Club.
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Review
#1507627 Review #1507627 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Not as described/ advertised
2.2
Details
In 1998, I bought a timeshare at Westgate Towers, a 2 bedroom lockoff unit. I was told I was in the red weeks and I had the best trading power of them all. All Interval Units had kitchens in them so we would not have to eat out. My maintenance fee was only 350.00 a...
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Review
#1497320 Review #1497320 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Not as described/ advertised
Loss
$12
Preferred solution
Full refund
Tags
  • Maintenance Fee Ripoff
  • westgate scam
  • Bait And Hook
  • West Gate Rip-Off
  • Blank Check Scheme
Hola buenas a todos, dejo personalmente lo que tuve que realizar para salir de esto febrero 2019, el contrato esta en inglés y al final dice como desestimar el contrato. tienes 10 días para renunciar al contrato esto es en Orlando con devolución íntegra de los dineros...
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Review
#1488436 Review #1488436 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Reason of review
Return, Exchange or Cancellation Policy

Update by user Mar 03

Oh and I might add ....NOTHING.... has been added OR additional UpKeep to condominiums in Tunica Resort.

There are still the same # as when I purchased 18 years ago. Although all the pictures they show on the websites look like it did when I purchased exact same ones....

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Review
#1484861 Review #1484861 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Pros
  • Resort vacation exchanges
Cons
  • Them trying to screw me out of my deed that is paid for
Reason of review
Return, Exchange or Cancellation Policy
Loss
$7700
Preferred solution
Full refund
Tags
  • Lawsuits
  • Westgate Resorts Bad Deals
  • westgate scam
  • Deed-In-Lieu
  • Tunica Resort

Contact Westgate Resorts Customer Service

Mailing Address:
Westgate Resorts
2801 Old Winter Garden Road 5601 Windhover Drive
Ocoee, Florida 34761-2965
United States
Phone:
(888) 852-2959
All Westgate Resorts Contacts
1.0
Details
i was paying after all these years i own the property but it just gets so expensive, and they dont help stuff has been stolen in rooms unstasifed with service, no one will talk to you, except they want money but will not replace your property, repeatly, they move you...
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Review
#1478374 Review #1478374 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Ownership
Pros
  • Swan boats
  • Putt putt
  • Craft area
Cons
  • Pushy salespeople even follow you to restroom
  • Day i got a call my friend died they had to sellsellse
  • To long of waits in the lobby we are on vacation not to wait
Reason of review
Bad quality
Preferred solution
Let the company propose a solution