Product: Westgate Resorts Sales Representative Clear all filters (25 of 25 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.0
Details
Beware of Westgate Resorts. My husband and I were celebrating his birthday at their Paradise Road Resort in Las Vegas, when Westgate staff offered us a “free breakfast.” For a start, the breakfast was very poor, and then this sales rep who could hardly speak English...
View full review
Review
#1560840 Review #1560840 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Reason of review
Poor customer service

Westgate Resorts in Orlando, Florida - How They train them to take advantage of senior citizens

2.2
Details
Lied ....I was told this and that. Loved the place we stayed in but that lying salesman. Nothing he told us was true. Got my money and got to make payment monthly. He lied. I want out
View full review
Review
#1461283 Review #1461283 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Reason of review
Poor customer service
2.2
Details
I am presently staying in the Lakes and Spa resort located on Turkey Lane. My booking is from Sunday the 13th to Sunday the 20th. I am reaching out to you because I am greatly dissatisfied with my experience that I am having here thus far. I booked this trip 19 years...
View full review
1 comment
Anonymous
#1631863

Omg there’s 5 minutes I’ll never get back....sounds like they held a gun to your head and wouldn’t let you leave....glad you made it out alive..get real!

Review
#1451054 Review #1451054 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Pros
  • Rooms on how nice and clean they were
Cons
  • Sales person
  • Your pushy sales men that dont take no for answer
  • Lie and apply heavy sales pressure
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • scam ripoff shysters
1.0
Details
These sale people are misleading and tell lots of lies just to get u to by a timeshare. Your unit also not avail for use on your week when u go to use it . We were told we could sell and make s profit . After twenty five years or so they ask to meet with us. To give us...
View full review
Review
#1436323 Review #1436323 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Reason of review
Poor customer service

Westgate Resorts in Las Vegas, Nevada - Manipulated

1.0
Details
My husband and I were manipulated into this timeshare over 4 years ago. It felt like we were pressured with this too good to be true offer. After talking with a least 4-5 different people because we refused due to lack of funds. we were offered a contract with no money down. My husband was offered a Paypal account to make a down payment. At the time he didn't even have any credit. We tried to cancel this contract on numerous occasions. However, we were told, "we don't buy back, but you can rent your timeshare to help pay for the fees or try to sell it myself."
View full review
Review
#1430377 Review #1430377 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Cons
  • Pressure into
Reason of review
Pressured/Manipulated
Preferred solution
"OUT" of this contract, West gate can have/take this property back.
Tags
  • West Gate Rip-Off
2.3
Details
We just checked out of the Westgate Resort on Turkey Lake Rd. this morning. We attended the "90 minute" time share sales presentation on Saturday. It started at 8am and we were done around 11:30am. The gentlemen that showed us everything was nice, but his 'manager' was...
View full review
Review
#1375770 Review #1375770 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
1.3
Details
I am vacationing in Orlando florida and me and my fiancee got conned into doing a 90 min presentation at the westgate resort on turkey lake road on the travel club and offering a travel club program of 7,000 with 1,000 dollars off. Me and my fiancee told the sales rep...
View full review
1 comment
Anonymous
#1569212

You can rescind your decision to purchase two ways: (1) you can return to the sales office; or (2) you can send your request CERTIFIED MAIL RETURN RECEIPT REQUESTED. Everything given to you, which was listed on your invitation are yours to keep.

You must return everything provided at the point of sale to avoid a charge against your deposit. For example, if the salesman included additional discount tickets or additional bonus weeks, those documents must be returned. Return EVERYTHING (your cop of the contract, exchange company catalog, postcards, brochures, etc. Some companies provide the option of canceling by email, but most companies do not.

Your contract should have a section labeled "notifications" or "general provisions". It is here where the address is provided for contract rescission. I recommend a letter rescinding your purchase, as the sales office will try to persuade you to keep what you purchased or purchase another product. Your letter should contain: (1) the date of your letter; (2) the date you purchased; (3) the location where you purchased (in Orlando/Kissimmee there are multiple Westgate sales locations); (4) your contract number; and (5) a statement that you are exercising your right of rescission.

If you return to the sales office, do not tell the sales person why you want to cancel.

Just state you are exercising your right under law. Sales people have trained responses to other excuses (like you can't afford it, you wouldn't use it, etc.) Expect to wait 2 or 3 weeks after receipt of the certified letter to see your deposit credited to your account.

Review
#1364987 Review #1364987 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Reason of review
Poor customer service
I had a sale rep I believe her name was Eliany in the Florida location and all she worried about is her cell phone. If this is how you run a business how do you expect People to get packages at this resort. She needs to start putting more effort in the client and less...
View full review
1 comment
Anonymous
#1553553

Stay far FAR away from the timeshares.

Review
#1347079 Review #1347079 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Reason of review
Poor customer service

Update by user Jun 28, 2018

I was also assaulted by a sales man and that doesn't even constitute any people of authority getting back with me. Check your video tape in the sales office on June 16th between 915 and 930 A.M When security arrived they viewed the actions from a distance and when they...

View full review
1 comment
Anonymous
#1526172

Stop being cheap and going to timeshare presentations just for gift !Sounds like you got your gift

Review
#1291132 Review #1291132 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Cons
  • Service was and still is disgusting
Reason of review
Poor customer service
Loss
$850
Preferred solution
Full refund
Tags
  • scam ripoff shysters

Contact Westgate Resorts Customer Service

Mailing Address:
Westgate Resorts
2801 Old Winter Garden Road 5601 Windhover Drive
Ocoee, Florida 34761-2965
United States
Phone:
(888) 852-2959
All Westgate Resorts Contacts
The gentleman (Dennis) that did our presentation was a very nice gentlemen. However, the presentation the was being done at the table beside us was unreal. The man was loud and shoving information down the couple's throat endlessly. Had Dennis not been such a nice...
View full review
1 comment
Anonymous
#1501073

You should have copied or photographed the invitation.

Review
#1267742 Review #1267742 is a subjective opinion of poster.
Service
Westgate Resorts Sales Representative
Reason of review
Poor customer service