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Stayed at westgate resort in gatlinburg last nite. Got no sleep lots of noise from rooms upstairs.

Mattress on sofa sleeper was worn out. Room looks very old and ugly a beeping noise from a smoke alarm went off all nite.

Management does not care just want their money. Room way overpriced

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Seymour, Indiana, United States #1194460

The best customer service I have ever had at a resort or hotel. Amanda and Maria went over the top for us when we arrived.

We were so impressed with that and the rest of the resort we stayed an extra night.

Next time we go to gatlinburg that will be our first choice Because of our great time we will look at west gate resorts when traveling in other cities. Great job west gate.

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