Not resolved
2 comments

Asked for interior type room at resort, did not want to enter from outside bldg.I was told no problem.

I get to Gatlinburg, TN and there I was standing looking up at 2 pretty steep hills to walk up to get to our bldg. and room. Got up there and didn't even get to the room before my husband and I turned around, and went back insisting for something else. This looked like a run down Days Inn.

We did get a different bldg., interior room and stuff, but...we went down to the pool in the evening, which it was still open, to only find ducks were in the pool, ***, feathers and they would not leave us alone, we got out complaining, we were told they can do nothing about it. I am not about to get *** from a bird on me, haven't they heard how dangerous bird *** is to humans and to be floating in a pool with it. No returns no refunds offered. In fact, I will never go back.

I got home and decided to write, they never ever even called us, wrote to us by mail or emailed us.

I am so over Westgate Resorts.....so if you stay there, prepare to be in a what I will call Not a resort, days inn was never a resort was it?

Madisonville, TN

Monetary Loss: $200.

Had an Experience with Westgate Resorts?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#799507

Beware of Brett Chaffin #48481 and Sales Manager Martin Frye #28202

at this Resort.They will lie and break the law to induce you to sign the westgate contract.

Do not sign the westgate contract. The salesmen will lie to you and tell the consumer he or she can make a profit from purchasing the time share. This is a lie and in the contract that they will try to rush you through it states I or we understand that no representations have been made as to investment potential or resale profit. Brett Chaffin a Evangilist westgate time share sales man will tell you your going to make a ton of money with this timeshare.

LIE.:( THIS GUY REPRESENTS THE *** OF THE EARTH AND HIS DAY WILL COME!!!!!!!

WestgateGuestRelations
#793478

We deeply apologize for your experience at our River Terrace resort.We did speak with the resort regarding this issue.

Since the resort is right beside the river it does bring in a lot of ducks and other wildlife. The resort does have maintenance personnel on site that will clean the pool and try to get the ducks out of the pool area. However, since you went to the pool in the evening the maintenance personnel may have already left for the day. The Front Desk unfortunately is not allowed to leave the Front Desk area, which is why you were told they could do nothing about it.

We were advised that the resort will now have maintenance personnel working for all shifts of the day to make sure the pool area is cleaned and keep ducks out of the area as well.We hope you will allow us to exceed your expectations in the future.

Thank you.

You May Also Like

Westgate Resorts - Westgate Myrtle Beach Oceanfront Resort Review from Fayetteville, North Carolina Westgate Resorts "This is what a Westgate owner gets at Westgate Myrtle Beach.....nasty(room smelled,dusty,rust in the frig),unkept property(tables by the pool busted,tiles missing around the lazy river)poor management,lewd acts reported to management..." Read more Econo Lodge - Knoxville Tn Econo Lodge "Hello, I'm writing about my recent stay at a choice hotel. On Friday 09/08/17 I checked in to room 236 in Knoxville TN's Econo Lodge at 500 Lovell Rd. I'm..." Read more Motel 6  123 Huckleberry Heights  Hannibal Missouri  63401 Motel 6 "1st photo is above the mirror/sink area when you walk in. The light hood is broke and filthy. 2nd photo where a water sprinkle system use to be. And also now..." Read more Bluegreen Resorts - Over promise, under deliver Bluegreen Resorts " Hello all! This will be a long review but so worth it to read it especially for those staying as part of a package deal with presentations. I had..." Read more Sleep Number - Salesperson insisted it would work and it didn't Sleep Number "The salesman Dan continually told us that the only problem with the adjustable bed not fitting was a slay bed and a bed with drawers at the bottom. We took..." Read more Nightmare in Tuscaloosa, AL- InTown Suites Intown Suites "If you love horror movies and would like to star in one, head on over to In Town Suites in Tuscaloosa, AL! This place has an all inclusive horror experience...." Read more Cheapoair - Deceit/deception when dealing with this company Cheapoair "$70 extra in unauthorized charges for so call enhanced seating fees masked as travel service fees??? Really? We were just buying tickets, not requesting any travel service. I disputed this,..." Read more Beware of Underground Diesel in Henderson NV Underground Diesel "STAY AWAY FROM THESE PEOPLE! I cannot impress upon you any more adamantly than what I'm telling you! I had previously good experiences with this company regarding my 2000 F-350..." Read more