Myrtle Beach, South Carolina
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Billing Practices
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1 comment

Took the timeshare tour at the Westgate Oceanfront Myrtly Beach location on 8/18/16. The initial sales person was informative and respectful.

Once we decided the prices we not in our budget, he said that we had to sign out with a manager. At that point an extremely overweight man with a high pitched voice named Felix introduced himself as the repo manager and said he was responsible for all repossessed or unpaid for units. He lowered the unit prices by about 50% at which point we stated that we were not interested. Felix wasn't taking no for an answer.

My wife was attending to our one year old daughter and Felix said to her that you need to listen to me. Not a good idea there Felix, a mother attending to a child doesn't need to listen to an obese sqeaker trying to lie his way through a sale.

She dismissed him and we were on our way. Stay clear of Westgate and Felix.

Product or Service Mentioned: Westgate Resorts Customer Care.

Reason of review: Poor customer service.

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I'm going to MB next week. I will stay clear of Westgate and Felix. Thank you.