Miami, Florida
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
1 comment

I am here in Flordia staying at Westgate vacation villas with my husband and today we was suppose to be doing a tour. I really was looking forward to becoming an owner but when i was treated like i was a liar by an employee name JULIAN GOLDSTONE a manager it made me realize that wouldve been a mistake.

He was not helpful at all. He was very rude and he made it very easy for me to walk away.

I will never go back there and i will tell my friends and family about it. They suck!!

Product or Service Mentioned: Westgate Resorts Customer Care.

Reason of review: Poor customer service.

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Oh yes, of course they made hundreds of dollars off that deal, bait and switch. Happened to us and several people we know.

Then they rented out that 2 bedroom unit and made more money. But, they will deny it