When I called to reserve they told me to either change my dates or that there was nothing they could do to give me the room that I pay for which Is a one bedroom but in still paying thousands of dollars.I asked them what they can do so they gave me a ton at this *** Motel not Resort and they told me that I can no longer use my weekend because I'm doing an exchange with the motel.
Giving me nothing to satisfy me I hate the fact I signed this paper work considering it was an anniversary expense we invested on.They are extremely rude and don't understand how much money you're laying they treat you like a piece of ***.
Reason of review: Not as described.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.