Update by user Sep 07, 2013
We ended up signing the Deed back over to them in lieu of Foreclosure. I am very happy with the outcome.
Talk to the main headquarters do not bother with the resort customer service. If unable send letters.
Original review posted by user Aug 07, 2013
My husband and I have fully paid for the timeshare, but we cannot afford to pay for the maintenance. We went to Westgate on 12/28/12 and spoke with two individuals and they told us to write a letter and the property would go in foreclosure.
We wrote the letter the next day on 12/29/12 and did not hear from them. On 6/26/13 we received a collection letter telling us to pay or else. They also went on to say they tried to contact us. None of this has happened.
I have tried to speak with all parties involved, but no one is helping us. all they want is the money and to ruin our credit.
If I had to do it over again I would never of purchased this property. Why can't we give it back once it is paid for?
Monetary Loss: $1100.