3.5
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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So we used BookVIP to book a room at the Westgate resort in Orlando.

While I have no complaints about the service at BookVIP the resort itself had some issues early on.

1st off, I got stuck in the elevator right away, video included. 2nd some maintenance guys walked in on my girl while she was nude getting ready for a bath... WHILE I was stuck on that elevator.

Anyway, the resort ended up making things right later, but make sure the elevator you go on is in good condition!

You might also consider securing the door if you are going to bathe since they did not announce their intention to come in very loudly.

Oh and it took a few minutes to get someone on the emergency phone in the elevator. The video shows that.

Reason of review: they fixed it.

I liked: Location, Things to do.

I didn't like: Elevator.

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