Latest review first
Pissed Consumer Interviews ?
My wife and I attended a timeshare presentation and were deceived as to what we were getting for our money. When I tried to get a refund everyone I talked to at Westgate agreed I was duped, but said there is nothing they can do. Corporate said I needed to deal with the specific resort I dealt with. The resort said I needed to call corporate. Very frustrating. I have decided to make it my life's mission to post as many negative comments about Westgate as is humanly possible We were promised a full week at one of their resorts and three free "getaway " weekends at ant Westgate property. They told us the vouchers for the free weekends would come in the mail . A LIE
I purchased my timeshare in 2016. I have been able to use my timeshare twice in that time. I was lied to and coerced to purchase a timeshare. When they say 1 1/2 hour presentation, that too is a lie. I was there for 6 hours. I contacted the Corporate office to report...Read more
I am presently staying in the Lakes and Spa resort located on Turkey Lane. My booking is from Sunday the 13th to Sunday the 20th. I am reaching out to you because I am greatly dissatisfied with my experience that I am having here thus far. I booked this trip 19 years...Read more
- Rooms on how nice and clean they were
I didn't like
- Sales rep or her attitude
- Lie and apply heavy sales pressure
- Sales person
These sale people are misleading and tell lots of lies just to get u to by a timeshare. Your unit also not avail for use on your week when u go to use it . We were told we could sell and make s profit . After twenty five years or so they ask to meet with us. To give us...Read more
Westgate Resorts in Las Vegas, Nevada - Manipulated
My husband and I were manipulated into this timeshare over 4 years ago. It felt like we were pressured with this too good to be true offer. After talking with a least 4-5 different people because we refused due to lack of funds. we were offered a contract with no money down. My husband was offered a Paypal account to make a down payment. At the time he didn't even have any credit. We tried to cancel this contract on numerous occasions. However, we were told, "we don't buy back, but you can rent your timeshare to help pay for the fees or try to sell it myself."
I didn't like
- Pressure into
Westgate Resorts in Las Vegas, Nevada - Runaround everytime we call. Can't get reservations.
We have tried to get out of our contract by selling. Anytime we call or a Redweek representative calls they get the runaround and never an answer. We can't afford to pay the maintenance fees anymore. We felt pressured into buying the timeshare in the first place. They changed from Westgate to Elara and we never got any documentation or notice from anyone.
This is a scam!!! there are no discounts!!! The prices for air and cruise is cheaper if you go directly to the airline/cruise line. COSTCO is cheaper on every item I compared. What they do is inflate their prices and then give you the so called "discount". You DO have...Read more
We went online to go purchase a vacation on Westgate Cruise and travel what we are lifetime members of me and my wife this year I seen a vacation and Kissimmee Florida a house for 90% off I screenshotted it it was two properties I one of them so I called Westgate I...Read more
Compramos hace mas o menos un mes, durante la charla súper densa donde te atiborran de informacion para vender un producto que sin presion nunca comprarias nos hicieron calculos en una hoja q nos hicieron firmar como supuestamente el valor de cierre, el cual...Read more
We just checked out of the Westgate Resort on Turkey Lake Rd. this morning. We attended the "90 minute" time share sales presentation on Saturday. It started at 8am and we were done around 11:30am. The gentlemen that showed us everything was nice, but his 'manager' was...Read more
Seriously unacceptable customer service at the front desk! Totally unprepared to greet customers. Nice smiles and pleasantry, but totally slow to lousy service. We waited 45-minutes to be checked in after previously waiting for 30 minutes to be told to come back later....Read more
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