Bronson, Florida
Featured Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I stayed at Westgate Resorts last night, Feb 3-4th 2016.Our room (1035b) had a decent set up and it was a nicely decorated room with a balcony, but it wasn't clean at all!

The laundry room was disgusting, we had bugs all over our entry door, and then this morning I woke up feeling awful, very congested and sneezing like crazy! Knowing I had to get on the road again, I jumped in the shower and that's when I noticed all the mold! All around the shower and on the ceiling. I started investigated further and found 2 corners full of dirt and black mold in the bathroom alone!

It was obvious that they had just tried to paint over it at some point but didn't fix it correctly and this explains why I was feeling so bad, I'm very sensitive to black mold! I immediately went to the front desk to report my findings and was brushed off and told that they couldn't do anything about it because I didn't report it right away when I checked in. I explained that I took pictures of the bathroom but they wouldn't even look at them, simply said they'd pass along the info to housekeeping. I'm very frustrated!

If I had my son along for my trip, I very well could have had a night in the ER as he's even more senitive to black mold and has asthma!

I pray no one else is subjected to this issue and they correct the problem immediately but I'm doubtful!

Review about: Westgate Resorts Vacation Ownership.

Reason of review: Bad quality.

Had an Experience with Westgate Resorts?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Westgate Resorts - Fuoroli vs. Westgate Jury Trial  2/10/2014  Westgate Resorts "4/24/2010 Certified letter to Westgate CEO Mr David Siegel: Dear Sir. after months of failed attempts to resolved problems with our Planet Hollywood Towers timeshare purchase, it has become apparent that..." Read more Motel 6 - Room Review Motel 6 "When we opened the door it was obvious the room had not been cleaned from the last guest from the smell and just looking around..." Read more Embassy Suites By Hilton - Roaches at Embassy Suites Atlanta Buckhead Embassy Suites By Hilton "Reservation dates March 30 - April 2. Room 424. I arrived at 2:30am and no one was at the front desk, so I walked around looking for someone, and eventually..." Read more Wyndham Hotels And Resorts - Ramada OKC near Bricktown 2001 East Reno Avenue, OKC, OK 73117 Wyndham Hotels And Resorts "Lets see we booked online for this hotel for 12-31-16. When we arrived they had stated that they were over booked and that they would have to find us a..." Read more Pictures On Gold - I don't think they understand what "gold-filled" is supposed to mean. Pictures On Gold "I ordered a class ring from Pictures on Gold some time ago, because the school's official rings were waaay too pricy. I chose 14k gold-filled instead of solid gold to..." Read more Sonic - NASTY EMPLOYEE SQUATTER HOARDER Sonic "I SHOWED the manager proof of the employee squatting in a shed infested with fleas roaches sleeps on a mattress on the floor amongst cat *** and urine digs holes..." Read more Alside Window - Poor product quality, poor customer service, unethical business practices Alside Window "Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I..." Read more Window World - Windows shut, but not locked-poor excuse ! Window World "Had very heavy rains past two weeks and of course, when it rains very heavy, anyone with common sense would not leave their windows wide open. Window World was contracted..." Read more