Orlando, Florida
Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money
1 comment

In 2008, I was signed with Westgate Resort after being informed that they would buy back my timeshare if I decided to sale. Of course that was a lie, they continue you to tell me that they do not buy back timeshares and that I must sale it and that the person who buys it must be approved by them.

They also promise me that I would have preference over anyone else for reservation. I was also told that this was like real estate and it would be very profitable. All lies!

I can't get out of the contract like I was told easily. You are stuck in forever, so run.

Product or Service Mentioned: Westgate Resorts Customer Care.

Reason of review: Poor customer service.

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También nos estafaron a nosotros que somos de Argentina, el vendedor JEFFREY MORA UN MENTIROSO nos hizo una venta maliciosa bajo mentiras , y nos dimos cuenta luego de algunos meses. Una verguenza, necesito un buen abogado para cancelar.