Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability

Once you sign you are in it for life and so is your offspring. The units are beautiful but you are paying for it over and over again.

Every year the maintenance goes up and up with no real explanation. There is always a fee for something and those go up every year too. We own in Williamsburg. The resort was suppose to be adding another pool, exercise center and additional units.

It is exactly the way it was when we bought it, small pool, no exercise room or extras that where promised. They claim that Williamsburg will not allow any additional building. So all the promises where broken but not our contract we are still paying and can not get out. Booking your week is another hassle.

Everyone you speak to tells you a different story. If you deposit for to use another year there is a fee, if you change your resort there is a fee. Just awful. They really trap you.

You cannot even donate it to charity they block it. Unreal.

Reason of review: Not as described/ advertised.

Monetary Loss: $10000.

  • westgate colonial williamshburg
  • Seigal
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