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Had gone to the 90 minute sales pitch in Florida was told that we could stay in any of the Westgate resorts and they were all 5 star resorts, we would be at no less than a 5 star resort. We had first told them no that the cost was more than we would pay. Off the sale...
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#1051544
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We were given a gift for a 3 day 2night stay at Westgate Resort in Florida. From the very beginning our experience was horrible, the reps were very rude and not people friendly at all. One sales rep in particular very arrogant and rude, I needed to move my check in...
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Anonymous
Cottoncandy

That's so true bout owner theY lie I should have Went to Wyndham timeshare they treated me like a owner n the price for a three bedroom was only 238.00 for 3 nights

Anonymous
Pablo

Westgate doesn't care about their owners either. All they care about is their sales.

1.0
#1043961
Reply to reviews
We are new owners in Las Vegas (June 2016). Two weeks ago we tried to book our days at the resort for the last part of December about eight months in advance. When we gave them the dates we wanted they said these dates are not available. We were told specifically over...
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Anonymous
jacqueline kenny

Same thing happened to me, I was also never told of a 250.00 dollar change for the Christmas and New years week. Are you kidding me that's an extra $500.00 for my prime weeks....

Anonymous
Pablo

Many timeshare companies have a tier system. Are you sure your tier provides holiday access without a fee? you might want to contact the state regulatory agency.

Westgate Resorts Hotel Facility Review

Westgate Resorts
#1037099
1.0
This people are a scam they never have anything available, they are a *** piece of *** company.they offered me a family suit, after i paid for it they only want to give me a one bedroom suit.
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Short Review for March 26, 2017, Pc_bad_quality

Westgate Resorts
#1025723
1.0
The worst experience ever... DO NOT reccomend buying here it is a scam
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Westgate Resorts Room Booking Review

Westgate Resorts
#999555
I booked a hotel through westgate, checked in within minutes i called westgate to complain and they would not give me a full refund, told me i should have never checked in, very disappointing. Don't book any hotels through them.
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Westgate Resorts Customer Care Review

Westgate Resorts
#958569
Do not buy into Westgate. If you do you are in for a long ride through ***. You can never book a week they are never available. The low life's for $99 get the time the owners are paying for. They do not want to help you,it is always the same bs line and you have to move your time to fit them and you can't ever get a vacation time you want. Stay away!!!!!!!!!!!!!!!!
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Hola mi nombre es Lisbeth soy de Peru y hace un mes estuve en Orlando de vacaciones *** mi familia. Asistimos a estas reuniones y perdimos un dia fue fatal nos engañaron a mas no poder e insistieron tanto que terminamos firmando. Al dia sgte llame a la persona que me...
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#1042675
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We purchased tickets to Universal Studios Orlando, it was a package for 1 day park to park ticket for two adults. Then, after the payment we were informed that we had to attend a 90 minute tour in order to keep the discount. We needed to be at 7.30 am at the Westgate...
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PEMCO
PEMCO

I don't understand your complaint. You first state that you agreed to purchase discounted tickets. Then later you state you didn't authorize the charge to your credit card. ...

I didn't like
  • Not satisfied
  • No one cares about guest concerns
  • Poor customer service
#1032092
Reply to reviews
On the positive side, the ranch is a good concept and there is plenty to do for both young and old. The most positive things were the rodeo and horse back riding. On the negative side, the deluxe room we had (larger more costly room) did not have any type of lounge...
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2.7
I liked
  • Rodeo and horseback riding
I didn't like
  • Service
#1028387
Reply to reviews
Looking for original owners who purchased the Planet Hollywood Towers that were sold by Westgate back in 2007. The PH Towers are now owned by Hilton and the name has been changed to The Elara. Westgate took advantage of us and left us without notification. While...
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2.8
I didn't like
  • Bad treatment for original owners of the elara
  • Westgate towers at planet hollywood
  • Timeshare sold by westgate las vegas
#1023625
Reply to reviews
On September 19, 1995 I attended a timeshare presentation at Westgate's Vacation Villas in Kissimmee, Florida. Close-by, Westgate was planning a major renovation of a multiple story hotel. After far too many hours, I agreed to purchase a one-bedroom unit at Westgate...
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2.4
I liked
  • Beach front and pools
  • Size of rooms
I didn't like
  • Developer never misses a photo opportunity
  • Rude bunch of people
  • Very poor customer service
#1023522
Reply to reviews
If you are reading this it's probably too late for you or your a troll that works there. Just ignore all free ticket offers you get for going on a 90 minute tour and save your time. Just in case you are thinking about it be ready for the sad guide. We got Christopher...
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Anonymous
Anonymous

Put this review on his FB page lol what a liar !

2.1
#1023211
Reply to reviews
Westgate Resorts Security Guard Review
Westgate Resorts Security Guard Review
Westgate Resorts Security Guard Review
I arrived back to the resort at 11:08 last night and the parking lot was full. After driving around for 15 minutes, we decided to park in the open space by the security gate. I left my car at 11:25 and packed for the drive home. At midnight I brought all of our luggage...
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1.0
#1022651
Reply to reviews