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I would like to join. Their lies and deceit needs to stop. It's an unfair contract with ridiculous fees. The 2 bedroom villa we paid to stay at was falling apart when we used our share this past summer. Our 2 bedroom was separated, my niece had to be on the floor...
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Anonymous
PEMCO

Your complaint didn't state what you purchased (fixed week, floating week, or points). If you purchased a fixed week, and if you were staying at your home resort during your ...

1.2
#1107436
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We own 4 premium units at Westgate Town Center and exchanged for a unit at Flamingo Bay Las Vegas Resort one week ago. The unit we were given, a 2 bedroom villa, should not have been given to anybody. Our first floor unit had no sound deadening flooring above us and...
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Anonymous
PEMCO

I owned a TS at Westgate Towers in Kissimmee for more than 20 years. During that time I never received notification that Westgate Resorts was turning-over the Association to ...

1.9
I liked
  • Location
I didn't like
  • Quality of room and room service
#1103924
Reply to reviews
They never have the date you want available, and you cant get a refund. So I had to keep postponing it to accommodate my partners and I work schedule. Finnally, we are ready to go and Hurricane Irma hits Miami Beach where we was to go. Despite this, still no refund....
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1.0
#1100602
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Westgate Resorts - Son un fraude

Westgate Resorts
#1103949
Yo compre en agosto del 2016 y en los ultimos 5 meses an intentado cobrar cada semanan la mensualudad como hago para cancelar mi contrato
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Westgate Resorts - Pyramid scam

Westgate Resorts
#1099404
I purchased in October 20, 2016 since than all i been doing seem like is dishing out money one deal after another, they dony give up but in June 2017 i was told about $799 maintenance dues and yep i can't do it. Bad enough i felt pressured into buying in the 1st place. Demicha7@aol.com is my email address
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Westgate Resorts - You don't get what u pay for

Westgate Resorts
#1091172
1.8
Details
Stayed at daytona it was a dump to say the least. Staff left at 8 at night gave us a key and said they would be back in morning no maid service just a dump ocean side nice other side scary needless to say if staff left at 8. Called westgate they did nothing. They promised we could get ocean front well if we pay extra first time in11 years we finally got one
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Cleanliness
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
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Value for money
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Westgate Resorts - Beware liars

Westgate Resorts
#1089411
Went to go look at a timeshare ,for the free money, tickets ,just to vist a timeshare was'nt planning on buying try to pressure you in a sell we refuse and left.got a call august,18,2017 telling us we own property never brought his name is john ,refuse to give ys his last name,telling us we have property there which is a lie ask all kinds if personal information beware.
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I booked a room for a few days to get away from hurricane Irma. When the hurricane shifted and Orlando was going to take a beating I tried to cancel but was told that because I missed the 3-day advance cancellation deadline, I would be charged for the first night...
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Anonymous
PEMCO

It appears that you did not do due dilligence. Hurricane Irma was tracked by the weather news for at least 10 days

Anonymous
Carmen Costomiris

I tried to rebook due to the hurricane, and I had to pay a $100 rebooking fee. Even though there was a hurricane hitting Orlando. You win worst customer service ever in hospit...

#1098617
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Mgr was very rude! Did not get room that was reserved for strip view. Bath tub did not drain, had standing water! Room service was nasty both attitude and taste wise. Food cold by the time we got it. And also took 2 hrs to come! Had to wait 24 hrs to get a different...
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Anonymous
PEMCO

I believe the fire was a result of a hotel guest BBQ in the room/balcony. Thus, you cannot hold Westgate Resorts responsible for the fire. The absence of a strip view is a l...

1.4
#1094327
Reply to reviews
My husband and I have been owners of Westgate since 2004. We have always had great trips with Westgate. The buildings we have resided in while on our trips were excellent. The worst thing we ever had was at Branson Lakes, and that was a cracked floor tile in the...
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Anonymous
PEMCO

If I understand your complaint correctly, Westgate Resorts selected the resort and unit number where your family member vacationed. It was always my experience that Westgate ...

1.0
I didn't like
  • Do not like westgate orlando villas resort
#1093075
Reply to reviews
Te bajan las nubes . Creo que utilizan himnotizadores o algo asi , pues no me puedo explicar como me comvencieron de firmar ese mentado contrato. El chiste es que estoy el un problema , ahora ando buscando un abogado para poder salirme de ese contrato, y que me...
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#1081599
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I have been saving for couple years now to take my family on a vacation. I wanted to make this trip extra special for my mom as well she hasn't been on a vacation in forever. So I wanted to include Disney tickets as well to cover 6 of us. 1st of all I thought I was...
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Anonymous
Anonymous

Wow funny how PEMCO makes comments on many posts defending the company. Your company is deceiful and its a horrible business!! Liars and thieves!!!

Anonymous
PEMCO

Most timeshare invitations state that both spouses must attend the presentation. Did your solicitation from Westgate specifically state that your accommodations would be at a...

1.0
#1081291
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At universal studios there is a booth that offers you 100$ and a free stay if you go to a 90 min tour. The guy never said it was a timeshare but just a tour to get people to stay in orlando... when I arrived, after speaking to the tour guide and saying I didnt know it...
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Anonymous
Pablo

It sounds like you were only interested in receiving a free meal and some gifts.

Anonymous
PEMCO

The invitation specifically states the purpose is to solicit sales of timeshares (it is in the small print).

1.0
#1080946
Reply to reviews
Westgate Resorts - Never Again! Horrible Westgate Resort!
Westgate Resorts - Never Again! Horrible Westgate Resort!
I can't even begin to express what a horrible experience i had. First i waited an additional 1 before i got into a motel 6 version of a resort room. I had a larger unit which sleeps 10. The reason they were inspecting it. The resort room AC barely worked, the ice maker...
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1.0
#1080367
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